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Mon-Fri 9AM - 5PM

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Frequently Asked Questions

  1. What is a 'Guaranteed Status'?
  2. What will my bedding configurations be?
  3. Are there discounts for children?
  4. What if I have Dietary/Medical Requests?
  5. I have sailed before, do I get a discount?
  6. Are all meals included in my fare?
  7. How do I complete my online check in?
  8. Does Ozcruising send me my tickets?
  9. What is the minimum age for children to travel?
  10. Do I need Travel Insurance?
Office Locations

Canberra - Head Office

Hours of operation:
Book Online 24/7

Manage your booking
24/7 through My Booking

Postal Address:
Ozcruising Pty Ltd
PO Box 849 Dickson ACT 2602

General Enquiries

Email Us
Send us an Email
Email Us
FAQs
Frequently asked cruise/booking questions
FAQs
Contact us on WhatsApp: +61483958999
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Contact us with SMS: +61483958999

Booking Enquiries

Retrieve My Booking
Find info regarding your current booking
Retrieve Booking
Payment Information
Pay outstanding amount on your current booking and view Payment History
Payment Info
Transfer Booking to a New Cruise
Request your current booking to be transferred to a new cruise. Subject to Cruise Lines Terms & Conditions. Fees Apply
Transfer Booking
Add Dietary/Special Requirements
Specify dietary or other special requirements
Special Requests
Cancel My Booking
Request your current booking to be cancelled. Fees may apply
Cancel Booking
Online Check-In
Complete your check-in process
Go to Check-In